You don't need to be in crisis to receive support: ​​1-800-871-7741 

SARSSM operates a free, confidential* 24-hour sexual assault helpline for anyone affected by sexual violence in York and Cumberland Counties in Southern Maine.

*We are mandated reporters. That means we have to follow Maine state reporting laws. If you tell us any information that makes us think a minor or incapacitated adult is being exploited, abused or neglected, we may have to share this with DHHS to help keep them safe. We can talk more about what this means and who we would have to talk to about it when you call.  We will never ask you for identifying information. You can share what you feel comfortable sharing.

---

Common Reasons People Call Helpline

• They want to talk about what happened, or have questions about whether or not a situation was consensual
• They have experienced an assault and are in need of resources and support
• They would like to request that we meet them at the hospital to support them through a forensic exam (rape kit), or at the police department while they file a police report
• They are interested in receiving ongoing advocacy services, or would like to sign up for one of our support groups
• Someone they care about has experienced sexual violence and they are looking for ways to help
• They are a community partner supporting a survivor of sexual violence and would like to consult with an advocate

What to Expect When You Call Our Helpline

When you call, our answering service will ask for your first name, county, and phone number so they can connect you with the on-call Advocate in your area. An Advocate will return your call within 15 minutes. Please make sure your phone can receive calls from blocked numbers.

If you need an interpreter, simply tell the answering service what language you speak. If you're calling from a pay phone, they can keep you on the line until an Advocate joins the call.

For safety reasons, Advocates cannot leave voicemail messages. If you miss their call, simply call the helpline again to request another callback.
​
When an Advocate calls, they'll introduce themselves and ask how they can support you. Whether you want to talk, ask questions, or aren't sure what to say, that's okay. Our Advocates provide confidential, non-judgmental support and are here to listen, validate your experience, and help you explore your options.